You can avoid these fees by ensuring that your orders are below the value of US$100. Packages valued over this amount are subject to customs duty charges.

Drumroll please!! 24-48 Hours is all it takes to receive your package as we ship 5 times per week. So therefore, after your package gets to Jamaica and an invoice is created and has processed, your package will be available for pick up or delivery within 24-48 hours after it was delivered to us. Unless there are unforeseen circumstances like weather, flight cancellation etc.

You will receive your package free of cost if you reside in selected Kingston areas, if you are not living in Kingston, you will receive your package via Knutsford express at a charge.

Your invoice is important as it helps declaring to Jamaica customs the content and value of every package. You must upload your invoice to your dashboard in order to avoid delays with getting your packages. If not, you will be charged higher estimated rates by Jamaica Customs.

This step is necessary in order for us to clear your package. We have to declare to Jamaica customs the content of your package to make sure it is within the USD$100 value.

If you would like to ship a self-packed package with us you must first send us an email along with your name, a photo ID and all items inside the package you’d like to ship.

You can simply recheck your dashboard to see if you have entered everything correct like the correct customer code and the address is correct if any further assistance is needed feel free to reach out to us, we would be happy to help.

Any form of weapons including swords, guns, ammunition, radar detectors, unprocessed meat, live animals, Toy guns, pepper spray, firecrackers, explosives, lighters and matches, camouflage, cash etc.